一、About the Company:
Q1. What industry is your company mainly engaged in？
A: Liweida is mainly engaged in the manufacture and development of LED lights, and has more than 12 years of production and development experience.
Q2. What is the type of your company?
A:We are an enterprise integrating industry and trade, with our own factory and professional sales team.
Q3. What is the area of your factory?
A: The area of the factory is about 1,200 square meters.
Q4. How many employees does your company have?
A: A total of 40 employees.
Q5. What are your main products?
A: Led grow light,Led spot light,led flood light,Led tube light,Led emergency and explosion-proof light and so on.
Q6.Where is your company's main market?
A: Mainly in Western Europe,North America,Eastern Europe,Eastern Asia,Oceania and Domestic Market.
Q7: What certificates does your company have?
A: Liweida has ISO9001 management system certificate, product appearance patent and utility model patent certificate,
and products have CE/RoHS/FCC/SAA/C-Tick/TUV and other certificates.
Q8: What is the address of your company?
A: 2/F, Building C, No.131, Bulan Road, Shanglilang Community, Nanwan Street, Longgang District,Shenzhen, Guangdong,China.
二、About the Products:
Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly, let us know your requirements or application.
Secondly, we quote according to your requirements or our suggestions.
Thirdly, customer confirms the samples and places deposit for formal order.
Fourthly, We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products,
we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.